Sales Contract (For Businesses)

Article 1 · Parties

1.1. Provider: ZADE TECH YAZILIM ANONİM ŞİRKETİ, MERSİS 0996149395300001, Atatürk Mah. 537 Sk. No: 4, Güzelbahçe / İZMİR, Türkiye; e-mail support@zadetech.com; KEP zadetech@hs01.kep.tr (the "Provider").

1.2. Buyer: [BUYER'S BUSINESS NAME], [BILLING ADDRESS], tax office [TAX OFFICE], tax number [VKN / TURKISH ID NO], e-mail [BUYER E-MAIL] (the "Buyer"). Ordered by: [NAME].

Article 2 · The Buyer's declaration

2.1. Handover is for businesses. The Provider offers the Service only to businesses and professionals, for their trade or profession, and doesn't sell it to consumers.

2.2. The Buyer declares that it is buying the Service for its own business, for a commercial or professional purpose. The person placing the order declares that they have authority to bind the Buyer to this contract.

2.3. If that declaration is untrue, the Provider may end the subscription. Rights the law gives consumers, which a contract can't remove, are unaffected.

Article 3 · Subject and service

3.1. This contract sets out the parties' rights and obligations for the [PLAN NAME] subscription the Buyer ordered at handover.social.

3.2. Handover is software that makes social media posts for businesses from their own photographs. Each post is checked automatically before it is put forward for approval, and a post that fails the check can't be approved. The plan covers:

• [NUMBER OF BUSINESSES / BRANDS];
• [NUMBER] posts a month (on a plan for several businesses, for each business separately). A post that passes the automatic check counts. A post that fails the check, or couldn't be checked, doesn't count. Unused posts don't carry over to the next month. On a yearly plan the allowance is still monthly: it renews each month and isn't spread over the year.
• every format: still, carousel and short video;
• review links (a link that puts a post in front of someone who has no account, to review and approve it);
• downloading approved posts.

3.3. Publishing to Instagram and TikTok is not part of this order. Publishing runs through Meta's and TikTok's own platforms, under their rules and subject to their availability; the Provider makes no commitment that it is available at any given time. Where the Service offers it, the Buyer uses it with its plan at no extra charge. The Buyer can also download the posts it approves and share them on its own accounts itself.

3.4. What the Service does today is published at https://handover.social/status.

3.5. The Terms of Service govern the use of the Service. Where this contract is silent, the Terms apply; where they conflict, this contract prevails.

Article 4 · Price and payment

4.1. Billing period: [PERIOD: monthly | yearly]. The price for the period is [₺ AMOUNT] + KDV; [₺ AMOUNT WITH KDV] including KDV. On a yearly plan, the yearly price is 10 times the same plan's monthly price (12 months of service for 10 months' price). If a discount applies to the order: [DISCOUNT NAME] ([DISCOUNT: e.g. 30% for the first 12 months / 1 month free]). Undiscounted price for the period [₺ AMOUNT] + KDV; discounted price [₺ DISCOUNTED AMOUNT] + KDV. The discount ends on [END DATE].

4.2. Payable today: [₺ TODAY] (KDV included). Next payment: [NEXT PAYMENT DATE], [₺ NEXT AMOUNT] (KDV included). On a yearly plan the next payment is the renewal a year later; if the first year was discounted, the renewal is at the undiscounted price (Article 6/A).

4.3. Payment is by credit card through iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. (iyzico), in advance at the start of each billing period (a month, or a year on a yearly plan). The Provider never sees or stores card details. The Buyer agrees that iyzico stores the card details for the payments of later periods and that the card is charged at the start of each period; charging stops when the subscription ends. There are no extra costs.

4.4. The invoice is issued as an e-Arşiv invoice or an e-Fatura with the Buyer's details in 1.2, and sent by e-mail.

4.5. Order date: [ORDER DATE]. First period: [START] – [END].

4.6. If a payment fails, the Plan screen in the Buyer's account shows it. The payment is not tried again by itself. Within 7 days of the payment date the Buyer can complete the payment by giving another card on the Plan screen, and can keep making posts during those 7 days. If the payment still hasn't been made when the 7 days end, the subscription ends, making new posts stops, and no fee is taken for that period. Posts already made are not deleted.

Article 5 · Start

The Service starts in the Buyer's account when payment is confirmed, or, if nothing is payable today, when the order is confirmed. There is no physical delivery.

Article 6 · Term, ending, and refunds

6.1. The subscription is open-ended. Until the Buyer ends it, it renews by itself each time the billing period (a month, or twelve months on a yearly plan) ends, and each period's fee is taken in advance, at the start of the period. Article 6/A applies to the renewal of a yearly plan.

6.2. The Buyer may end it at any time, without giving a reason and without penalty: with “Manage or cancel” on the Plan screen in the account, or by writing to support@zadetech.com.

6.3. The subscription ends at the end of the current billing period (on a yearly plan, at the end of the current twelve-month period). The Buyer uses the Service until then, and isn't charged again.

6.4. The first payment is refunded within 7 days; after that, fees are not refunded.

• (a) If the Buyer asks for the first payment of the paid subscription within 7 days of the moment the payment was confirmed, the Provider refunds it in full, without asking why and without deduction. The first payment is the first monthly fee on a monthly plan and the first yearly fee on a yearly plan; a difference charged for a plan change inside those 7 days is refunded too. What the Buyer actually paid is what is refunded (the discounted amount, if a discount applied). This applies once per workspace.
• (b) The subscription ends as soon as the refund is asked for, and the account becomes read-only (6.7).
• (c) The request is made with “Refund my first payment” on the Plan screen in the account, or by writing to support@zadetech.com. A request counts as made on the day it is sent: one sent within the 7 days is in time even if it is handled later.
• (d) The Provider makes the refund within 1 business day of the request reaching it. How long the amount takes to reach the card depends on the bank.
• (e) Fees paid after those 7 days are not refunded, including for unused days of the period (on a yearly plan, of the year). Payments other than the first, including the renewal payments of a yearly plan, are outside this refund.
• (f) Money is otherwise returned only in the two cases listed in the Cancellation and Refunds terms: a charge taken twice, or in a wrong amount, for the same period; and the Provider ending the subscription without a material breach by the Buyer.

6.5. Because Handover is sold to businesses for a commercial or professional purpose, the right of withdrawal that applies to consumer transactions doesn't apply to this order. The 7-day refund in 6.4(a) is the Provider's promise under this contract: it is not a right of withdrawal and doesn't mean the Buyer is a consumer.

6.6. The Provider confirms the end of the subscription by e-mail.

6.7. Ending the subscription never deletes work. Afterwards the account stays read-only: posts can be viewed and approved posts downloaded, but no new posts can be made. If the subscription ended because the refund in 6.4 was asked for, posts can be viewed, but those made while the Buyer was paying can no longer be downloaded, published or scheduled. Posts already made are not deleted until the Buyer asks.

Article 6/A · Yearly plan and renewal

6/A.1. On a yearly plan the billing period is twelve months, and a year's fee is taken in one payment, in advance. Unless the Buyer ends it, the plan renews by itself for another year at the end of each twelve-month period, and the renewal fee is taken from the card the Buyer paid with, on the first day of the new period.

6/A.2. The renewal date and the renewal fee (KDV included) are shown at the checkout and in the order e-mail. If the first year was discounted, the renewal is at the undiscounted price. The fee stays the same unless it is changed under Article 7.

6/A.3. Reminder. The Provider e-mails the Buyer 30 days before every renewal: the renewal date, the amount (KDV included), any change of price, how to stop the renewal, and the refund rule.

6/A.4. The Buyer may stop the renewal at any time (6.2). If they stop it before the renewal day, the renewal fee isn't charged and the subscription ends at the end of the year they are in. If they stop it after the renewal fee has been taken, the subscription ends at the end of the new year, and the fee isn't refunded (6.4).

6/A.5. A price change is governed by Article 7: the new fee applies only if the Buyer expressly accepts it, and if they don't, the subscription ends free of charge at the end of the year they are in and doesn't renew. The reminder in 6/A.3 may also serve as Article 7's 30-day notice.

6/A.6. A plan bought in lira can't be moved to another plan, or to another number of businesses, in the middle of the current period, and that includes a move from monthly to yearly or the reverse. What the Buyer wants to change starts when the current period ends: the Buyer stops the renewal (6.2) and, once the period has ended, chooses the new plan, with the number of businesses they want, at the checkout; the new plan's price is shown there. What was paid for the rest of the period isn't refunded (6.4). Section 9.7 of the Terms of Service applies.

Article 7 · Price changes

The price doesn't change during the current billing period (twelve months on a yearly plan). A change is announced by e-mail at least 30 days in advance and applies only with the Buyer's express acceptance. If the Buyer doesn't accept, the subscription ends free of charge at the end of the period. A discount already applied runs for its stated duration.

Article 8 · Coupons and offers

Article 9/A of the Terms of Service governs coupons, the referral reward and the early-customer discount.

Article 9 · Obligations

9.1. The Provider provides the Service with care, under this contract and the Terms of Service.

9.2. The Buyer pays on time and uses the Service under the Terms of Service.

Article 10 · Records

The Provider keeps this contract, the order summary and the Buyer's confirmations (including the declaration in 2.2) for at least 10 years, and e-mails the Buyer a copy after the order.

Article 11 · Governing law and disputes

11.1. Turkish law governs this contract.

11.2. If the Buyer is a merchant (tacir), the İzmir (Central) Courts and Enforcement Offices have jurisdiction over disputes under this contract.

Article 12 · Entry into force and language

The Buyer accepts this contract by confirming it online. It enters into force when payment is confirmed, or, if nothing is payable today, when the order is confirmed. The contract language is Turkish.

Provider: ZADE TECH YAZILIM ANONİM ŞİRKETİ · Buyer: [BUYER'S BUSINESS NAME] · Date: [ORDER DATE]